Palestinians living abroad have accused Microsoft of closing their email accounts without warning – cutting them off from crucial online services.
They say it has left them unable to access bank accounts and job offers – and stopped them using Skype, which Microsoft owns, to contact relatives in war-torn Gaza.
Microsoft says they violated its terms of service – a claim they dispute.
The internet is frequently disrupted or switched off there because of the Israeli military campaign – and standard international calls are very expensive.
Israel launched its offensive in Gaza in response to the Hamas attack on 7 October, which killed about 1,200 people.
The Hamas-run health ministry in Gaza says more than 38,000 people have been killed in the war.
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